The price is on the page.

How booking works

Four steps, no sales call.

1. Tell us what you’re planning. Use the enquiry form, or email or call. Date, rough hours, rough headcount, and what the session is.
2. We confirm the room is free and send you the total in writing: the hourly rate, the hours, and nothing else.
3. Come and see it if you want to, before you commit. Tours are free and take fifteen minutes.
4. Book the date, and book the hours you actually need: the booked window is your access window, and setting up and clearing away happen inside it. Then turn up, set the room up how you need it, and bring your own lunch.

Check your date See the room

Questions

The things people ask before they book.

Does the booking include time to set up and clear away?

It does, in the sense that it has to: the hours you book are the hours you have the room, and setting up and clearing away happen inside them. So book the time you actually need rather than only the time your guests are here. A reception that runs 6pm to 10pm usually wants six hours on the booking, not four.

That is why weekend evenings carry a six-hour minimum. A Saturday evening is one booking a day here, which means nobody is hurrying you out because another party is coming in behind you, and it also means the room is genuinely gone for that day. Six hours is what that costs.

We do not run informal early entry or informal late finishes. Your access window is written into your quote and that is the window, for your protection as much as ours: anything that happens in an hour nobody wrote down sits outside the booking. If you want the room from 3pm, book it from 3pm.

Is there a deposit?

Book directly with us and you pay 50% to hold the date, with the balance due 7 days before. That lines up with the cancellation terms below. Book through Peerspace or another platform and you pay there, on that platform’s terms. The South Star Loft and The Can Dock also take a $300 security deposit, returned in full when the space is left as you found it.

What if I have to cancel?

More than 7 days before your booking, you get everything back. Between 7 days and 24 hours before, half. Inside 24 hours, nothing — by then the date is gone and we could not have sold it to anyone else.

Separately, if you change your mind within 24 hours of booking, and that is still at least 48 hours before your date, you get a full refund regardless of the above.

Can we bring our own caterer?

Yes, and you have to: there is no kitchen and no in-house catering here. Bring whoever you want. There is no approved-vendor list, no corkage, no per-head fee and no catering minimum. That absence is the reason the room is cheap to book.

Can we bring alcohol?

Yes, on two conditions, and one purchase usually covers both.

The license. We hold no liquor license, so nothing can be sold here. For a private event in Virginia you either take out a one-day ABC banquet license yourself, currently $40 and applied for online in about a week, or you use a licensed vendor who serves it for you. Either way nothing may be sold: no cash bar, no charging for drinks, no ticket price with drinks inside it.

The insurance. Whoever holds the banquet license needs general liability and liquor liability, $1,000,000 per occurrence and $2,000,000 aggregate, with KNI Investments LLC named as additional insured and a waiver of subrogation in our favor. If a vendor is pouring under their own license, we need the vendor’s certificate as well as yours.

That reads heavier than it is. A one-day event policy starts around $60, takes about five minutes online, and most carriers will add us as additional insured at no extra cost and include liquor liability in the same policy. See the next answer.

Do I need insurance?

Yes, for every booking, meetings and training included. A certificate of insurance for general liability, $1,000,000 per occurrence and $2,000,000 aggregate, naming KNI Investments LLC as additional insured with a waiver of subrogation in our favor, sent to us before the date. With alcohol, the policy also needs liquor liability.

Booking for a business? Your company’s general liability policy usually extends to a rented room at no extra cost. Ask your insurer or broker for a certificate naming us.

If you don’t already carry general liability, one-day event policies are sold online in a few minutes, usually somewhere between $60 and $150 depending on headcount, and the certificate is issued straight away on card payment. Eventsured and The Event Helper both do this and both let you add us as additional insured. We have no relationship with either and any carrier is fine, so use whoever you like or your own broker. We just need the certificate before the date.

What to put in the form. Every carrier asks the same handful of things, and this is all of it:

Additional insured

KNI Investments LLC

Address

315 Albemarle Ave SE, Roanoke, VA 24013

Limits

$1,000,000 per occurrence, $2,000,000 aggregate

Waiver of subrogation

In favor of KNI Investments LLC

If there is alcohol

Liquor liability, $1,000,000 per occurrence and $2,000,000 aggregate, on the policy of whoever holds the banquet license

Venue or event location

Star View Room, second floor, same address

Send the certificate to

neal.brenner@cancompanywarehouse.com

If your event has drink, liquor liability has to be on the policy of whoever holds the banquet license. Eventsured says host liquor liability is built into their premium at no extra cost and advises against removing it. If that holds for whoever you buy from, the same purchase covers both the insurance and the alcohol conditions on this page, and you are done in one go. If a caterer or a bar vendor is serving, they need to be named too — there is usually no limit on how many additional insureds you can add.

Can we put things on the walls?

Ask us first and the answer is usually yes. What is fixed: nothing nailed, screwed, drilled or driven into the brick, the mortar, the timber posts or the maple floor. Low-tack tape and removable hooks on the painted surfaces are normally fine once we have agreed where. Nothing goes on the chalkboard but chalk, and nothing is ever attached to the outside of the building — it is on the National Register and carries two original painted signs.

Tell us what you are hanging and where when you enquire, and we will tell you straight away rather than on the day.

Also fixed, and for the floor’s sake rather than ours: no smoking or vaping anywhere in the building, no open flame or pyrotechnics, and no confetti, glitter or rice. The floor is the original maple and it is a hundred years old.

Is there a cutoff for music?

Amplified music comes down at 10pm. That is the city’s regulation rather than ours: Roanoke’s quiet hours run from 10pm to 8am. Worth planning around if you are booking a weekend evening, because a 5pm to 11pm booking means music until ten and the last hour for clearing down. Unamplified noise, conversation and a room full of people carrying chairs are not the issue; a PA at eleven at night is.

What AV is in the room?

A large screen mobile television, so the front of the room is wherever you put it. A pull-down projection screen on the wall in the conference area — the screen is here, the projector is yours to bring. A whiteboard. A painted chalkboard wall, framed by the brick. Guest WIFI on a secured network; we give you the name and password. That is the lot. There is no projector, no installed sound system, no lighting rig and no camera. Bring what else you need; the freight elevator and the lot outside make that easy.

Is everyone going to have power at their seat?

Not at every seat. The permanent conference table has outlets up through the tabletop, and there are outlets on the posts throughout the room. The folding tables have none of their own, so for a laptop-heavy session we set tables beside the posts with a power strip along the top. If your session needs forty laptops charging all day, tell us before you book and we will tell you how to set it.

How many people does it actually hold?

45 in every layout, and that is a ceiling rather than a best case. Banquet, classroom, U-shape, theatre and open floor all take 45, counting the seats at the conference table and in the lounge. The permanent conference table on its own seats 8. Send us the headcount and what you are running and we will tell you which layout suits it.

What hours can I book?

Any day of the week, anywhere between 7am and 11pm, with at least 24 hours’ notice. Amplified music still comes down at 10pm whatever time you finish.

We don’t run overnight bookings as standard — nobody is on site through the night. If a production genuinely needs the room overnight, ask, and we will work that one out with you rather than pretend the answer is no.

What about parking?

Free, in the building’s own U-shaped lot beside it. No meters, no garage, no validation stamp, and nobody has to feed anything.

How accessible is it?

The room is on the second floor. Restrooms and a 4,500 lb freight elevator are on the first. If anyone in your group cannot manage stairs, raise it before you book and we will walk you through exactly what the access is rather than leave you to find out on the day.

Can we look at it first?

Yes. Tours are free, take about fifteen minutes and carry no obligation. Most people book after standing in the room, which is what you would expect of a room you are booking for the light.

Check your date Book a free tour